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Trust Economics: Quick Read

July 09, 2023 by Adam Spadaro in Quick Read

In an era where digital transactions reign supreme, trust has transitioned from being a nice-to-have to a non-negotiable. Explore the role of the emergent Chief Trust Officer and uncover how e-commerce giants like Etsy, eBay, Zappos, and Wayfair are wielding trust as a powerful competitive tool. It's not just about building trust—it's about stewarding it. Journey with us as we examine this critical cornerstone of digital commerce and reveal how you can play your part in fostering a culture of trust online.

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July 09, 2023 /Adam Spadaro
Reviews, Trust, Marketplace
Quick Read
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Stars in Our Eyes: The Rising Power of Reviews in Consumer Choices

June 20, 2023 by Adam Spadaro

Get a peek into the astonishing power of online reviews, profoundly steering our decisions and reshaping the digital marketplace. Unravel intriguing stats, such as a one-star leap on Yelp potentially giving a business a 5-9% revenue kick. Discover how the humble Dash Rapid Egg Cooker rocketed in sales thanks to perceptive review analysis and the role of advanced AI systems in understanding customer feedback. But beware, in the world of reviews, all that glitters isn't gold. We'll guide you through the darker side of review manipulation and offer tips to spot genuine feedback amidst deception. Ready to dive into the thrilling realm of stars, scores, and consumer psychology?

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June 20, 2023 /Adam Spadaro
Reviews, Trust
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